Shipping Policy
Shipping Policy
At Plenzia , we strive to offer you a simple, fast, and reliable delivery experience. Every order is carefully prepared to guarantee you receive it as quickly as possible, wherever you are.
Order processing
All orders are prepared and shipped within 1 to 2 business days after your purchase is confirmed.
Once your order has been shipped, you will receive a tracking number allowing you to track your package in real time until its delivery.
Delivery within the European Union and Switzerland
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Order preparation: 1 to 2 business days
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Estimated delivery time: 6 to 11 business days
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Shipping costs: Free shipping
We are doing our best to ensure your order reaches you as quickly as possible.
International delivery
For orders outside the European Union and Switzerland (Africa, Caribbean, United Kingdom and other international destinations):
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Order preparation: 1 to 3 business days
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Estimated delivery time: 7 to 18 business days depending on the destination
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Delivery fee: €7.90
All international orders also benefit from a tracking number .
Order tracking
As soon as your package is shipped, you will receive an email containing your tracking number .
This will allow you to track your order until it is delivered.
Important information
The delivery times indicated are estimates . In some cases, they may be slightly longer due to factors beyond our control, such as:
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customs procedures
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carrier delays
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periods of high demand
Thank you for your understanding.
Contact us
If you have any questions regarding your order or delivery, our customer service team is available to assist you.
We are committed to responding to you as soon as possible.
At Plenzia , our priority is to offer you a smooth and enjoyable shopping experience, from the moment you order until you receive your product.
Thank you for your trust.